HC-One’s Summerville Care Home in Stockton Heath, Warrington is celebrating having received a glowing report from the Care Quality Commission (CQC).
The team at Summerville were delighted to have received an impressive CQC report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for residents. It also shows that the home is Safe, Effective, Caring, Responsible and Well-Led.
The inspectors were full of praise for colleagues at Summerville, highlighting the kind ways in which they provide care for residents at the home. This sentiment was echoed by residents, who remarked on how caring and polite staff are as they take their time with each resident. Relatives also commented on how supportive and hardworking staff are, and that they could not praise them enough for what they do.
Inspectors commented on the level of support that was provided to residents to ensure they are able to take part in activities and hobbies that interest them, including weekly trips being planned at various local attractions.
Summerville’s achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support.
This is also demonstrated by HC-One achieving a 9.6/10 average rating on carehome.co.uk, the sector’s leading care home comparison website, with Summerville itself achieving a 9.6/10 rating. The high rating shows that HC-One is one of the best companies in the care home sector as rated by service users. HC-One currently also has the highest compliance rating of all independent residential care home providers.
HC-One Summerville Care Home Manager, Iqbal Sidhu said:
“We are extremely pleased with this outcome and I am very proud that each member of our team displays such kind care and hard work in everything they do.”