HC-One’s
St Martin’s Court care home in Morriston, Swansea is celebrating having received a glowing report from Care Inspectorate Wales.
The team at St Martin’s Court was delighted to receive an impressive report that rated the home as ‘Compliant’, demonstrating that the home is providing high standards of care for Residents.
The inspectors were full of praise for staff at St Martin’s Court, highlighting the kind ways in which they provide care for people living at the home.
“People who live in St Martins and their relatives told us they are happy with the care and support provided. They gave positive feedback about the standard of care and support. We observed friendly, caring and supportive interactions between staff and people throughout the inspection.”
This sentiment was echoed by Residents, who made remarks such as:
“(I am) very happy here, staff are nice and polite. No complaints at all. Everyone is lovely and accommodating here.”
The report reflected the positive effect on wellbeing at the residential and nursing care home:
“People and relatives informed us they are happy with the support provided and caring approach of staff. Relatives informed us communication with and from the service is good. We noted positive interactions between staff and people throughout the inspection.”
HC-One’s St Martin’s Court Care Home Manager, Helen Davies commented:
“We are delighted with this report which is a testament to the hard work and kind care that each and every member of the team puts in, day in day out.
“This rating is great news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.
“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”