HC-One’s Dingle Meadow Home in Oldbury is celebrating having received a glowing report from the Care Quality Commission (CQC).
The team at Dingle Meadow were delighted to have received an impressive CQC report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for residents, demonstrating that the home is Safe, Effective, Caring, Responsible, and Well-Led.
The inspectors were full of praise for colleagues at Dingle Meadow, highlighting the kind ways in which they provide care for residents at the home. This sentiment was echoed by residents, who made remarks such as “the staff are nice people” with relatives remarking that “the staff are always attentive” and that the staff are “very caring”.
Inspectors remarked that staff take the time to listen to residents, and respect people’s equality and diversity as they demonstrate a kind and empathetic approach towards those they supported.
Dingle Meadow’s achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support.
This is also demonstrated by HC-One achieving a 9.6/10 average rating on carehome.co.uk, the sector’s leading care home comparison website, with Dingle Meadow itself achieving a 9.6/10 rating. The high rating shows that HC-One is one of the best companies in the care home sector as rated by service users. HC-One currently also has the highest compliance rating of all independent residential care home providers.
HC-One Dingle Meadow Care Home Manager, Emma Cuttress said:
“We are extremely pleased with this outcome and I am very proud that each member of our team displays such kind care and hard work each day.”