HC-One’s Daneside Mews Home in Northwich, Cheshire is celebrating having received a glowing report from the Care Quality Commission (CQC).
The team at Daneside Mews were delighted to have received an impressive CQC report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for Residents, demonstrating that the home is Safe, Effective, Caring, Responsible, and Well-Led.
The inspectors were full of praise for colleagues Daneside Mews, highlighting the kind ways in which they provide care for Residents at the home. This sentiment was echoed by Residents, who made remarks such as “everything the staff do for me makes me feel safe”, “If I am fed up, [staff] will come and have a chat with me and this makes me feel better.”
Cards could be found in the home thanking the staff for the support they had provided to people, one reading: “I cannot put into words how much my family value the care that our precious relative received during their time at Daneside Mews.” One relative remarked “they [staff] give me peace of mind”.
Inspectors also commented on an initiative found at the home called "fiddle boards", which were located in several corridor areas. Designed for adults living with dementia, these boards featured a wide variety of common, day-to-day items that would be familiar and easily recalled by people, acting as a great source of comfort and stability for Residents affected by the condition.
Daneside Mews’ achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support. This is also demonstrated by HC-One achieving a 9.3/10 average rating on carehome.co.uk, the sector’s leading care home comparison website, with Daneside Mews itself achieving a 9.5/10 rating. The high rating shows that HC-One is one of the best companies in the care home sector as rated by service users. HC-One currently also has the highest compliance rating of all independent residential care home providers.
HC-One Daneside Mews Care Home Manager, Rebecca Walker said:
“We are delighted with this report which is a testament to the hard work and kind care that each and every member of the team puts in, day in day out.
HC-One Managing Director, Liz Whyte said:
“This rating is great news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.
“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”