HC-One’s Hebburn Court care home in Hebburn, Tyne and Wear is celebrating having received a glowing report from the Care Quality Commission (CQC).
The team at Hebburn Court were delighted to have received an impressive CQC report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for Residents, demonstrating that the home is Safe, Effective, Caring, Responsible, and Well-Led.
The inspectors were full of praise for Colleagues Hebburn Court, highlighting the kind ways in which they provide care for Residents at the home.
This sentiment was echoed with a host of comments noted in the report, Resident said "I do feel safe, the care workers are good", "It's no different at night, it's just as good" and "Staff are around when I need them." Relative’s comments included "I chose this home for [Name] because it's homely", "The staff are lovely with [Name]" and "Staff are very kind".
Hebburn Court Home Manager, John Lafferty said:
“We have a commitment to promoting independence and choice for our Residents at Hebburn Court. We support this with the highest quality care and ensure we consider the needs of every individual.
“Hebburn Court is a home-from-home with a difference, offering friendship, a stimulating lifestyle and engaging activities. I am incredibly proud of all my team for their consistent and high-quality of care in achieving this result from the CQC. It’s a testament to their hard work each and every day”
HC-One Managing Director, Stephen Butterworth said:
“This rating is great news! I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.
“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”