HC-One’s Arcadia Gardens in Bridgeton, Glasgow is celebrating having received a glowing report from the Care Inspector Scotland (CIS)
The team at Arcadia Gardens were delighted to have received an impressive CIS report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for Residents. The inspection evaluated how well the home supported people’s wellbeing, leadership, staff, setting and how well the homes care and support is planned.
The inspectors were full of praise for colleagues Arcadia Gardens, highlighting the kind ways in which they provide care for Residents at the home. The inspection report stated, ‘Staff were kind and caring in their interactions with Residents who appeared to be relaxed in their company.’ Both Residents and Relatives praised the staff. One Relative explained to the inspectors on the communication between the staff and Relatives was. The Relative told the inspectors, ‘If anything happens, they phone.’
Inspectors also commented on the wellbeing programme and activities. Staff are encouraging to the Residents to join in and participate in many activities. The inspectors report stated, ‘We saw residents taking part in a variety of activities during our visit, some helped promote movement, gentle exercise and hand eye coordination.’ The inspectors report highlighted that Residents have enjoyed activities out of the home, including trips to the community centres and local parks.
Arcadia Garden’s achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support. This is also demonstrated by HC-One achieving a 9.5/10 average rating on carehome.co.uk, the sector’s leading care home comparison website, with Arcadia Gardens itself achieving a 9.4/10 rating. The high rating shows that HC-One is one of the best companies in the care home sector as rated by service users.
HC-One Arcadia Gardens Care Home Manager, Jacqueline McKay said:
“We are delighted with this report which is a testament to the hard work and kind care that each and every member of the team puts in, day in day out.
HC-One Managing Director, Maxine Smedley said:
“This rating is great news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.
“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”