HC-One’s Balcarres care home in Broughty Ferry, Dundee, is celebrating having received a glowing report from the Care Inspectorate (CI).
Balcarres was delighted to receive such an impressive Care Inspectorate report, which rated the home at ‘Very Good’ in both areas assessed, which were ‘how well do we support people’s wellbeing?’ and ‘how well is care and support planned?’.
The inspectors were full of praise for the team at Balcarres, highlighting the sense of the community within the home and that the importance of making people’s lives meaningful sat prominently beside the tasks involved in delivering people’s personal care.
The report also noted the variety of activities within the home, including a daily Stop the Clock, where Residents and staff come together to spend some time together.
Balcarres’ achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support.
Located on Albany Road, Balcarres offers long term care packages for older members of the community needing residential and residential dementia care. The home is also proud to have a 9.9/10 average user rating on carehome.co.uk, the sector’s leading care home comparison website.
Balcarres Home Manager, Lynn McLean said: “Everyone at Balcarres was thrilled with the outcome of our Care Inspectorate inspection, we are such a close community and was lovely for this to be have been highlighted in the report.”
HC-One Area Director, Janet Kermack commented: “Well done to the whole team at Balcarres for working hard and being dedicated to providing the kindest care, which has resulted in such an impressive report.”