The HC-One team is celebrating after winning two awards at the prestigious National Care Awards 2024.
The ‘Sabrina’ Specialist Dementia Care Community (SDCC) Team at Meadow Bank Care Home in Preston, Lancashire, won the ‘Care Team of the Year Award’ and James Tugendhat, HC-One’s Chief Executive Officer (CEO), received the ‘Care Personality of the Year Award’.
The awards ceremony took place in London on Friday, November 29, 2024, and marked the 26th year of the awards, which were organised by leading social care publication, Caring Times.
The Sabrina Community Team were nominated for the ‘Care Team of the Year Award’ by Natasha Wilson, Dementia Care Manager at HC-One, and have developed and maintained an outstanding standard of care and team ethos in the SDCC at Meadow Bank Care Home.
Meadow Bank Care Home’s SDCC pioneers an enhanced therapeutic service by focusing on the welfare and wellbeing of people who are emotionally distressed by their dementia and therefore require specialist care and support. Meadow Bank’s recent data has shown that this approach has resulted in a 90% decrease in resident distress-related incidents; 60% of residents showing improvement in ‘Primary Behaviours of Concern’ and 88% of residents improved their ‘Total Complexity of Need Profile’.
HC-One’s second win of the night was the ‘Care Personality of the Year Award’ which was presented to James Tugendhat, CEO at HC-One. James was selected by an independent panel after making a big contribution to the care home sector over the past year. This comes at the end of a defining year for HC-One with sector-leading progress on occupancy, quality performance and colleague retention. These achievements have been made possible by hard work and dedication of the 20,000+ colleagues who work across HC-One’s homes and support function, and who work to support residents to lead their best life.
The National Care Awards consisted of 28 awards covering a wide range of areas of the social care sector. The awards provided the opportunity to celebrate and highlight excellence, rewarding those individuals who work tirelessly to provide consistently outstanding care.
Commenting on the team’s win, Anne-Marie Potter, Specialist Dementia Service Lead at Meadow Bank’s Sabrina Community, said:
“We are proud to have been named as a winner of the ‘Care Team of the Year Award’ category at the National Care Awards 2024.
“We aim to provide a ‘home from home’ for our residents and their families. The team is continually evolving its approach to ensure that we deliver promising results. We are delighted that our Sabrina SDCC therapeutic community is leading the way in specialist dementia care.
“It is an honour to lead my colleagues to ensure quality care and support is provided to residents, their families and colleagues in the Sabrina Community at Meadow Bank Care Home.”
James Tugendhat, Chief Executive Officer at HC-One, commented:
“I am delighted that the Sabrina Community Team at Meadow Bank Care Home were recognised for the incredible work they do, which is making such a meaningful difference to the lives of residents. I’m very proud of the SDCC team for their pioneering approach to dementia care - it’s a privilege to work with such inspirational, caring and kind colleagues.
“I was also very humbled to receive the Care Personality of the Year award. I’m very proud to be part of an incredible team at HC-One who support those in our care to lead their best life, and this award is really for them – they do so much to support our residents. I’m very much looking forward to seeing what we can achieve together in 2025!”
HC-One were delighted to have had eight finalists shortlisted across a variety of award categories at the National Care Awards 2024, who were chosen in recognition of their hard work, kind care shown to residents, relatives and colleagues as well as the dedication and passion they show day-to-day to ensure the people they support receive the best quality care.