HC-One’s Perry Locks in Perry Barr, Birmingham is celebrating having received a glowing report from the Care Quality Commission (CQC).
The team at Perry Locks were delighted to have received an impressive CQC report, demonstrating that the home is providing high standards of care for Residents.
The inspectors were full of praise for Colleagues Perry Locks, highlighting the kind ways in which they provide care for Residents at the home. This sentiment was echoed by Residents, Relatives and Colleagues at Perry Locks.
The CQC report noted that people received a service that was responsive to their individual needs. Care plans were personalised and contained details about people's preferences and their routines. People were supported to pursue hobbies and activities that interested them and processes were in place to respond to any issues or complaints.
Perry Lock’s achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support.
Perry Locks Home Manager Home Manager, Rebecca Bristow said:
“We are delighted with this report which is a testament to the hard work and kind care that each and every member of the team puts in, day in day out.”
HC-One Managing Director, Amanda Scott said:
“This rating is great news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.
“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”