HC-One’s Silverwood care home in Beeston, Nottingham, is celebrating having received a glowing report from the Care Quality Commission (CQC).
The team at Silverwood was delighted to receive an impressive report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for Residents. This also shows that the home is Safe, Effective, Caring, Responsible and Well-led.
The inspectors were full of praise for staff at Silverwood, highlighting the kind ways in which they provide care for people living at the home. This sentiment was echoed by Residents, who made remarks such as: “The staff are respectful and we have a laugh together too.”
One Relative added: “I can’t fault them, the care couldn’t be better. The staff get to know the people, when Residents know someone they are a lot happier.”
The report reflected the variety of stimulating activities available to Residents at the home, which included taking part in activities with children at the local school.
Debra Meynell, Home Manager at Silverwood, said: “Each and every member of the team at Silverwood works hard to provide the kindest possible care to our Residents, so we were delighted to receive such a fantastic report from the CQC.”
Liz Whyte, Managing Director at HC-One, said: “Silverwood’s CQC rating is fantastic news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.
“At HC-One, we are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”
HC-One aims to be the first-choice care provider in each of its communities for Residents looking for the very best care and support, and the employer of choice for the best, most professional, and kindest care staff, with sector leading career progression opportunities.
HC-One consistently invests in staff and is currently celebrating achieving a 9.6/10 average rating on the sector’s leading care home comparison website carehome.co.uk. This high rating puts HC-One homes into the very best company in the care home sector.