Modern Slavery Statement  

This statement is made in relation to the Modern Slavery Act 2015 and sets out the steps that HC-One, has taken and is continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chain.

Modern slavery encompasses slavery, servitude, human trafficking and forced and compulsory labour, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. HC- One has a zero tolerance approach to any form of modern slavery.

We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain.

Our business


HC-One specialises in Dementia, Nursing, Residential and Specialist care with homes throughout the UK. Each of our Residents and their relatives can trust that the care they will receive will be delivered with kindness, thoughtfulness and respect, in a safe, warm, comfortable and welcoming environment.

HC-One stands for Health and Care – which is what we do – and the One, which symbolises how we do it. At HC-One we focus on the individual, striving to provide the best and kindest possible care, to the one who matters, the Resident, by the one who makes the difference, the individual member of staff.

We are an integrity-driven company founded on the principles of accountability, involvement and partnership with a management team of highly experienced senior health and social care professionals. We want relatives, staff, purchasers and regulators to know that we will listen to each one of you. We are on a journey to provide the kindest possible care and experience for Residents, simply, easily, effectively and efficiently while employing some of Britain's kindest and most professional people.

Our policies

We operate a number of internal policies/procedures to ensure that we are conducting business in an ethical and transparent manner. These include:

Ethical Procurement Procedure - this procedure sets out the organisation’s expectations that both Colleagues and suppliers have a natural respect for our ethical standards in the context of their own particular culture and that relationship with our suppliers are based on the principle of fair and honest dealings at all times.

Recruitment Procedures - we continue to operate robust recruitment procedures, including conducting eligibility to work in the UK checks for all Colleagues to safeguard against human trafficking or individuals being forced to work against their will.

Whistleblowing Procedure - we continue to operate a whistleblowing policy so that all Colleagues know that they can raise concerns about how Colleagues are being treated, or practices within our business or supply chain, without fear of reprisals.

Our suppliers 

HC-One operates a supplier process, which ensures that all suppliers perform in line with HC-One terms and conditions, along with maintaining a preferred supplier list through a newly implemented “closed” eProcurement system since May 2018. We conduct due diligence on all suppliers before allowing them to become a preferred supplier. Our ethical procurement procedure forms part of our contract with all suppliers and they are required to confirm that no part of their business operations contradicts this policy.

In addition to the above, as part of our contract with suppliers, we require that they confirm to us that:

HC-One has continued to operate by the principles of this statement and maintains our zero-tolerance approach towards modern slavery. All suppliers and contractors continue to be bound by HC-One policies and procedures which support our commitment to ethical and transparent operations.

Our performance indicators


We will know the effectiveness of the steps that we are taking to ensure that slavery and/or human trafficking is not taking place within our business or supply chain if:

This statement is made pursuant to Section 54 (1) of the Modern Slavery Act 2015 and constitutes HC-One Slavery and Human Trafficking statement for the financial year ending 2019/2020.

Approval for this statement: 

This statement was approved by the Board of Directors on 13 July 2020.

Name: John Ransford, Executive Director

Signature: Untitled-(1).png

Date: 13/07/2020