HC-One’s Kirkby House care home in Kirkby, Knowsley celebrating having received a glowing report from the Care Quality Commission (CQC).
The team at Kirkby House were delighted to have received an impressive CQC report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for Residents, demonstrating that the home is Safe, Effective, Caring, Responsible, and Well-Led.
The inspectors were full of praise for Colleagues Kirkby House, highlighting the kind ways in which they provide care for Residents at the home.
This sentiment was echoed with a host of comments noted in the report, “If you paid thousands you could not get better care than here.”
And “The staff are fabulous, they bend over backwards, nothing is too much trouble.”
One relative said, “The staff are attentive to resident’s needs, very kind, caring and professional.”
Kirkby House Home Manager, Tracey Conlin said:
“We have a commitment to promoting independence and choice for our residents at Kirkby House. We support this with the highest quality care and ensure we consider the needs of every individual.
“Kirkby House is a home-from-home with a difference, offering friendship, a stimulating lifestyle and engaging activities. I am incredibly proud of all my team for their consistent and high-quality of care in achieving this result from the CQC. It’s a testament to their hard work each and every day.”
HC-One Managing Director, Ruth Yates said:
“This rating is great news! I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.
“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”