Carlton care home celebrates success in CQC report
HC-One’s Willow Brook care home in Carlton, Nottingham is celebrating having received a glowing report from the Care Quality Commission (CQC).

The team at Willow Brook were delighted to have received an impressive CQC report that rated the home as ‘Good’ in all areas, demonstrating that the home is providing high standards of care for Residents, demonstrating that the home is Safe, Effective, Caring, Responsible, and Well-Led.

The inspectors were full of praise for colleagues Willow Brook, highlighting the kind ways in which they provide care for Residents at the home. This sentiment was echoed by Residents, who made remarks such as: "It's marvellous here, staff can't do enough for me."

Willow Brook’s achievements reflect HC-One’s commitment to being the care provider of choice across its family of homes for individuals looking for the kindest care and support. This is also demonstrated by HC-One achieving a 9.6/10 average rating on, the sector’s leading care home comparison website. The high rating shows that HC-One is one of the best companies in the care home sector as rated by service users.
HC-One currently also has the highest compliance rating of all independent residential care home providers.

Marie Duke Parker, Home Manager at Willow Brook, said: “We are delighted with this report which is a testament to the hard work and kind care that each and every member of the team puts in, day in day out.”

HC-One Managing Director, Liz Whyte said: “This rating is great news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.
“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional, and kindest care staff.”