HC-One wins big at the National Care Awards

The whole HC-One team is celebrating after winning a hat-trick of awards at the ‘jewel in the crown’ National Care Awards 2018, including winning the highly coveted Care Home Group of the Year Award.

The National Care Awards are the longest established annual awards for the health and social care sector. Now in its 20th year, the event is organised by leading care sector publication, Caring Times.
The awards celebrate the very best people and care providers in the long-term care sector, highlighting excellence and rewarding those who work tirelessly to consistently provide exceptional care.

Alongside the prestigious Care Home Group of the Year Award, HC-One’s Northview Lodge in Sunderland was honoured to be named Dignity and Respect Care Home of the Year.


'Trip Advisor' style care home portal ranks HC-One homes among the best in the United Kingdom

HC-One care homes were recognised by trip advisor style care home portal carehome.co.uk as one of the Top 20 leading care home providers in 2016, 2017 and 2018; securing an average Resident and relative "satisfaction rating of 9.5 (10)" from over 12,000 reviews.

18 HC-One care homes were rated by Residents and relatives as being amongst the top 20 in their regional awards across North West, North East, Scotland, Wales and the West Midlands. HC-One also was awarded as one of the Top 20 Large Care Home Groups. Furthermore more than 100 HC-One homes have been voted by Residents and relatives as being in the top 3 care homes in their district. More details can be found on carehome.co.uk


HC-One People Development Programmes Awarded Prestigious Skills for Care 'Centre of Excellence' Status

There are only six other Skills for Care Centres of Excellence in the UK, and the HC-One People Development Team is only one of two in-house training providers, the other being The Royal Mencap Society.

Skills for Care describe the Care Centre of Excellence status as:

"A Centre of Excellence has demonstrated exemplary learning and development provision, exhibited innovation and continual development and can prove they’ve delivered high quality improvement to the services they work with. They can also show full commitment to the Leadership Qualities Framework."

The status also demonstrates that HC-One offer high quality learning and development programmes, specifically for social care and that all their learning has been through a sector specific quality assurance process. The inspection team were impressed with the team’s programme content, its relevance to the diverse care delivered and the importance of evidencing learning through outcomes for Resident care and with each other.

This Skills for Care accreditation highlights HC-One’s commitment to the development of its staff and ensuring there are opportunities for all. HC-One has been developing bespoke programmes for its staff ever since the company’s creation in 2011 and in that time have gained recognition as delivering ‘best practice in-house development programmes and opportunities’ for those who work with them to deliver the kindest care. HC-One’s touch programmes which provide tailored personal development solutions to HC-One staff, has won eight top sector awards.

HC-One’s Director of People Development, Alison Innes-Farquhar said:
“We are thrilled that our in-house learning and development programme has been recognised by Skills for Care as a Centre of Excellence.

By developing our colleagues in our bespoke way, we are able to continue to attract and develop the best people to our Homes, to provide the kindest care to all of our Residents. We are proud to deliver such high quality and engaging learning programmes for a stable group of well supported and highly professional colleagues.”

Dr Chai Patel, Founder and Chairman of HC-One said:
“We are delighted that our People and Development programme has been awarded Centre of Excellence status and are honoured that HC-One has been recognised as a great place for personal development and an organisation that invests in the futures of its staff. Our colleagues are at the cornerstone of HC-One and we want to do as much as we can to help them develop their careers, and deliver the kindest care."

“We are very proud of the multi-award winning training and career development programme, which is in use across all HC-One homes. Gaining this status is a wonderful recognition that our programmes generate meaningful and valuable outcomes for both staff and Residents. We hope this will encourage more people to work in the care sector.”